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Circulation Department Information

Newspaper Delivery & Online Customer Service

Phone: 1-800-482-1121
Email: customerservice@nwaonline.com

Please note that the email address above is for Customer Service. This address is monitored throughout our customer service hours.

Please remember when contacting us through email to give your complete address and name as appears on your account so we may be as accurate as possible when accessing the account information.

Another option is to try our online account management tool. Click HERE to get started. Please note that you will need your account number to register for the first time.

Circulation Supervisors at Northwest Arkansas Media

Hector Cueva – Circulation Director: E-mail, 479-684-5504. Hector is responsible for all logistics, delivery and distribution throughout Northwest Arkansas Media’s coverage area. Which includes Benton, Washington, Boone, Scott and Johnson County among others.

George Loftus – Home Delivery Manager: E-mail, 479-684-5505. George is responsible for home delivery distribution in Northwest Arkansas and surrounding areas.

Greg Parker – Single Copy Manager: E-mail, 479-872-5100. Greg is responsible for single copy sales and newspaper rack/machines throughout Northwest Arkansas area.

Brian Smith – Sales Manager: E-mail, 479-684-5512. Brian is responsible for subscription sales throughout Northwest Arkansas area.

Jim Tolly – Zone Manager: E-mail, 479-684-5515. Jim is responsible for home delivery distribution in Washington/Madison Counties as well as Fort Smith/Clarksville and surrounding area.

Keith Sanford – Zone Manager: E-mail, 479-271-3708. Keith is responsible for home delivery distribution in the Benton/Carroll Counties as well as Harrison and surrounding area.

Katie Horner – Office Manager: E-mail, 479-684-5503. Katie is responsible for Newspapers in Education throughout Northwest Arkansas area.